🔄 RETURN POLICY - Creditmeed 🔄

At Creditmeed, we prioritize customer satisfaction and want you to have the best experience possible with our products. If for any reason you are not completely satisfied with your purchase, we are here to assist you through our comprehensive return policy.

1. Eligibility for Returns

You can return items purchased from Creditmeed.xyz within 30 days of receipt for a refund or exchange, provided they meet the following conditions:

  • The item must be unused and in the same condition as you received it.
  • The product must be in its original packaging with all accessories, manuals, and any other components included.
  • Proof of purchase, such as your Order Confirmation or Receipt, is required.

📦 2. How to Initiate a Return

  • To start a return, please contact our Customer Support team at +1 781 267-3552 or email us at [email protected] with your order number and reason for the return.

  • Our team will guide you through the return process and provide you with a Return Authorization number.

  • Once you have the authorization, you can ship the product back to us at:

    Creditmeed Returns
    14 J F Kennedy Ave, Clinton, MA 01510

3. Return Shipping Costs

  • For defective or incorrect items, we will cover the return shipping costs. You will be provided with a prepaid return shipping label via email.
  • For other reasons (e.g., if you’ve changed your mind), you are responsible for paying the return shipping costs. Shipping costs are non-refundable.

⏳ 4. Processing Your Return

  • Once we receive your returned item, our team will inspect it to ensure it meets the conditions for return.
  • After inspection, you will receive a confirmation email notifying you of the status of your refund or exchange.
  • Refunds will be processed to your original method of payment within 5-7 business days. Please note that depending on your payment provider, it may take additional time for the refund to appear on your statement.

5. Damaged or Defective Items

If you receive a damaged or defective product, please notify us immediately at [email protected] or call +1 781 267-3552. We will provide a replacement or full refund and cover all related shipping costs.

 

 

6. Contact Us

If you have any questions regarding our return policy or need further assistance, please don’t hesitate to reach out:

  • Phone: +1 781 267-3552
  • Email: [email protected]
  • Address: 14 J F Kennedy Ave, Clinton, MA 01510

We appreciate your trust in Creditmeed and are dedicated to ensuring a hassle-free return process. Your satisfaction is our top priority!